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Shock AlertShock Alert

Cart

  • Home
  • Order Shock Alert
  • Cart
  • Mission
  • Blog
  • Resources
    • Shock Alert Manual
    • Shock Alert Spec Sheet
    • Infographic
    • Shock Alert Sightings
  • Contact Us
  • Home
  • Order Shock Alert
  • Cart
  • Mission
  • Blog
  • Resources
    • Shock Alert Manual
    • Shock Alert Spec Sheet
    • Infographic
    • Shock Alert Sightings
  • Contact Us
How do I return a Shock Alert, LLC?
  • July 6, 2016/
  • Posted By : Allison Zimmermann/
  • 0 comments /
  • Under :

100% Money Back Guarantee

If for any reason you aren’t completely satisfied with your Shock Alert device, simply return it within 30 days of your purchase and we will issue you a complete refund. We stand behind our product 100%, and your family’s safety is of the utmost importance to us.


What is the shipping method?
  • July 6, 2016/
  • Posted By : Allison Zimmermann/
  • 0 comments /
  • Under :

FedEx Ground


Where can I buy Shock Alert, LLC?
  • July 6, 2016/
  • Posted By : Allison Zimmermann/
  • 0 comments /
  • Under :

Currently Shock Alert, LLC is only available online, via our site. https://www.shockalert.com/cart-2/


What is the warranty?
  • July 6, 2016/
  • Posted By : Allison Zimmermann/
  • 0 comments /
  • Under :

There is a 1 year limited manufacture warranty. See page 15 of the Shock Alert manual for more details.


Can Shock Alert, LLC be left in the water?
  • July 6, 2016/
  • Posted By : Allison Zimmermann/
  • 0 comments /
  • Under :

No, Shock Alert, LLC should not be left in the water.


Why is a portable device, like Shock Alert, LLC, better than fixed units?
  • July 6, 2016/
  • Posted By : Allison Zimmermann/
  • 0 comments /
  • Under :

A portable device is beneficial because it does not introduce electricity to the water, as it is battery operated. There is also no chance for the water to break down the integrity of the device; in the same way wiring can be affected on boats in the water, since it is not submerged indefinitely. You can also travel with Shock Alert, LLC and test unfamiliar bodies of water in which you plan to swim. Due to the fact boats can pull up at any time and plug in, it is not recommended to swim in Marinas or at a home dock if a boat is plugged in.


What if Shock Alert, LLC detects electricity but I have swam in my pool/lake numerous times with no issue?
  • July 6, 2016/
  • Posted By : Allison Zimmermann/
  • 0 comments /
  • Under :

While Shock Alert, LLC can detect small amounts of electricity, which may be non-lethal, it is recommended to have your pool or dock inspected to be safe.


Should I be worried about my neighbors dock?
  • July 6, 2016/
  • Posted By : Allison Zimmermann/
  • 0 comments /
  • Under :

Electricity can travel far distances based on the level of voltage, so it is best to educate and inform everyone in your surrounding area about testing your water before you swim.


Can GFCI’s fail?
  • July 6, 2016/
  • Posted By : Allison Zimmermann/
  • 0 comments /
  • Under :

Yes GFCI’s can fail, which is why it is important to hire a certified electrician for regular maintenance.


Does it detect AC and DC current?
  • July 6, 2016/
  • Posted By : Allison Zimmermann/
  • 0 comments /
  • Under :

Shock Alert, LLC does not detect either AC or DC current. It detects AC voltage gradients.


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