If for any reason you aren’t completely satisfied with your Shock Alert device, simply return it within 30 days of your purchase and we will issue you a complete refund. We stand behind our product 100%, and your family’s safety is of the utmost importance to us.

FedEx Ground

Currently Shock Alert, LLC is only available online, via our site. https://www.shockalert.com/cart-2/

There is a 1 year limited manufacture warranty. See page 15 of the Shock Alert manual for more details.