Shipping Policy

Thank you for visiting and shopping at Shock Alert, LLC. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Domestic shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Overnight delivery is only available for orders with delivery addresses within the continental United States.

USPS Priority Mail - 1-3 business days
USPS Priority Mail Express* - 1-2 business days
USPS First Class Package - 2-3 business days

UPS Ground* - 1-5 business days
UPS 3 Day Select* - 3 business days
UPS 2nd Day Air* - 2 business days
UPS Next Day Air* - next business day
UPS Next Day Air Saver* - next business day (afternoon)
UPS Next Day Air Early* - next business day (morning)

*Guaranteed Delivery

International shipping rates & delivery estimates

First Class Package International - varies
Priority Mail International - 6-10 business days
Priority Mail Express International - 3-5 business days

DHL International - 2-5 business days

Shipment to P.O. boxes or APO/FPO addresses

Shock Alert, LLC ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Customs, Duties and Taxes

Shock Alert, LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Shock Alert, LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.